NEWS & EVENTS

    By Andrew P. McCoy and Fred SargentPublished On December 15, 2024     Here’s a last-minute holiday gift suggestion. There’s something in it for every member of your family. And you can make it happen a lot faster than you might have imagined....

    By Andrew P. McCoy and Fred SargentPublished On November 15, 2024     Ottawa, Ontario-based Kroon Electric has created a new category of electrical business that president Michael Kroon describes as a “technical services company.” Before...

    By Andrew P. McCoy and Fred SargentPublished On October 15, 2024     Business gurus often stress the importance of creating a memorable customer experience. This concept has become so established that many big companies have a chief experience...

    By Andrew P. McCoy and Fred SargentPublished On September 15, 2024     We recently had the opportunity to visit with Brian DiBella, a 20-year veteran of Legrand, North and Central America, who became president and CEO in March 2024. Brian...

    By Andrew P. McCoy and Fred SargentPublished On August 15, 2024       What happens in Vegas does not always stay in Vegas. At the 2024 NECA Emerge conference in April, during a panel discussion about service and maintenance, Chris Harris,...

    By Andrew P. McCoy and Fred SargentPublished On June 15, 2024       “Breaking news!” is not usually a headline about electrical equipment maintenance.  But in late February 2024, “breaking news!” deserved to be shouted from the rooftop of...