By Andrew P. McCoy and Fred Sargent
Published On September 11, 2023
NECA’s first annual Service & Maintenance Conference was in June 2023 in Denver. It was a smashing success. Attendance exceeded expectations, and the two-day session earned huge praise from the audience.
The final survey of all the attendees included a question about what products they would be looking for at NECA 2023 Philadelphia to develop and grow their service and maintenance business. They cited several categories.
However, the NECA Convention and Trade Show will be bursting with so many great products and education sessions that, without a good plan of attack, no one can make the most of the exhibition.
To maximize your experience, especially for the benefit of service-oriented companies, we propose this simple strategy: pretend you are on vacation at a luxury resort. Here are five ways to do that.
1. Identify your priorities
If you were planning a luxurious getaway that included beautiful sandy beaches and unforgettable golfing (hopefully away from the sand), certain high-end resorts would match these two main priorities.
So, ask yourself, what are your priorities in attending NECA 2023 Philadelphia that correspond to your organization’s greatest needs? At the Service & Maintenance Conference, for example, a large contingent in the audience stressed that they wanted to find the best service-oriented software.
A top priority of any service and maintenance business should be to establish a consistent flow of recurring revenues, which must continue to develop and grow. In other words, they must be scalable. Without software designed specifically to support a service and maintenance business, a company’s recurring revenues will unfortunately be limited.
If one of your priorities is to further scale up your business, shopping for software is definitely in order, and NECA 2023 Philadelphia will be a great place to do that.