by steph@redstartgroup.com | Dec 16, 2023 | FeaturedNewsPage, Layout_News
By Andrew P. McCoy and Fred Sargent Published On December 15, 2023 Henry J. Kaiser, a 20th century hero of American industry, coined a memorable expression that continues to inspire wannabe innovators in every walk of life: “Find a need and fill...
by steph@redstartgroup.com | Nov 16, 2023 | FeaturedNewsPage, Layout_News
By Andrew P. McCoy and Fred SargentPublished On November 15, 2023 The song on the B-side of a pop single was never expected to be a hit. In the heyday of 45-rpm vinyl recordings, it was the A-side that got all the attention. We see a parallel for...
by steph@redstartgroup.com | Oct 14, 2023 | FeaturedNewsPage, Layout_News
By Andrew P. McCoy and Fred SargentPublished On October 1, 2023 The Customer Experience: Seeing Things from the Customer’s Viewpoint Continue Reading… ...
by steph@redstartgroup.com | Oct 13, 2023 | FeaturedNewsPage, Layout_News
By Andrew P. McCoy and Fred SargentPublished On October 13, 2023 The Universe of Emerging Markets: What service contractors can learn from the Voyager mission On July 21, NASA temporarily lost contact with Voyager 2, one of its most famous...
by steph@redstartgroup.com | Sep 15, 2023 | FeaturedNewsPage, Layout_News
By Andrew P. McCoy and Fred SargentPublished On September 15, 2023 The Great Geomagnetic Storm of September 1859: A look at the solar event that caused worldwide electrical disruptions Every electrical lineworker deserves to know the story of the...
by steph@redstartgroup.com | Sep 11, 2023 | FeaturedNewsPage, Layout_News
By Andrew P. McCoy and Fred SargentPublished On September 11, 2023 NECA’s first annual Service & Maintenance Conference was in June 2023 in Denver. It was a smashing success. Attendance exceeded expectations, and the two-day session earned huge...
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