NEWS & EVENTS

    By Andrew P. McCoy and Fred SargentPublished On March 15, 2025     In the past two years, worldwide news about the spread of A.I. across a range of industries has continued to break. With scattered reports on where A.I. was beginning to show up...

    By Andrew P. McCoy and Fred SargentPublished On January 15, 2025     Tip-offs to the future course of the electrical service and maintenance business appear every month in this magazine, but they do not only show up in regular columns or...

    By Andrew P. McCoy and Fred SargentPublished On December 15, 2024     Here’s a last-minute holiday gift suggestion. There’s something in it for every member of your family. And you can make it happen a lot faster than you might have imagined....

    By Andrew P. McCoy and Fred SargentPublished On November 15, 2024     Ottawa, Ontario-based Kroon Electric has created a new category of electrical business that president Michael Kroon describes as a “technical services company.” Before...

    By Andrew P. McCoy and Fred SargentPublished On October 15, 2024     Business gurus often stress the importance of creating a memorable customer experience. This concept has become so established that many big companies have a chief experience...

    By Andrew P. McCoy and Fred SargentPublished On September 15, 2024     We recently had the opportunity to visit with Brian DiBella, a 20-year veteran of Legrand, North and Central America, who became president and CEO in March 2024. Brian...